Organizational accessibility assessment

Discover where you are. Understand where you can go.

Complete a guided assessment to measure how prepared your organization is to serve people with cognitive, physical, sensory, developmental, and neurodiverse differences — and receive a personalized Index Report.

20–30 minutes
Save and resume anytime
4 dimensions
People-first design
Private
Stored on your device

The four AMI dimensions

Accessibility is not mature when a building is accessible but the people inside it are not prepared to serve everyone.

  • Individual Certification & Workforce Readiness

    Whether your people have the knowledge and confidence to create an inclusive experience.

  • Workplace Accessibility & Neuroinclusion

    Whether your organization is accessible as a workplace, not only as a place guests visit.

  • Leadership, Culture & Accountability

    Whether accessibility is part of how your organization actually operates.

  • Facilities, Guest Experience & Operations

    Whether the physical, sensory, and digital environment supports every guest.

What you'll receive

Your AMI Maturity

A clear maturity level, from Aware through Transformational.

Dimension Profiles

Performance across people, workplace, culture, and guest experience.

Opportunity Areas

The places where change would have the greatest impact for your organization.

Action Roadmap

Prioritized, practical next steps across 0–90 days, 3–6 months, and 6–12 months.

How it works

The AMI is a continuous improvement cycle, not a one-time survey.

  1. 1

    Discover

    Tell us about your organization so the assessment and report reflect your context.

  2. 2

    Measure

    Answer one plain-language question at a time across four dimensions.

  3. 3

    Understand

    See your strengths and the barriers that remain — explained in context.

  4. 4

    Act

    Work a prioritized roadmap, then reassess to demonstrate measurable progress.

Maturity levels

AMI maturity levels
LevelWhat it means
Level 1AwareAccessibility is primarily reactive.
Level 2EmergingBasic training and accessibility practices exist.
Level 3InclusiveAccessibility is becoming operationalized.
Level 4AdvancedAccessibility is embedded into people, workplace, and customer experience.
Level 5LeadingAccessibility is deeply embedded in culture and strategy.
Level 6TransformationalAccessibility and neuroinclusion are fundamental components of organizational DNA.

Ready to see where you stand?

Confidential, saved as you go, and yours to return to anytime.

Start your assessment